Frequently Asked Questions
Here is a selection of the most common questions we get asked. We hope you find this page helpful, if you cannot find an answer to your questions then please contact us, we will be more than happy to help.
When your boiler is working to provide you with heat and hot water, it is burning gas inside a precision made device which is dependent on all the flue seals being sound, the air supply and ventilation being adequate, all the boiler safety devices functioning correctly, the correct gas pressure being present, the boiler being clean and all the components being intact. So although your boiler may seem to be working fine – it may in fact not be working in a safe condition.
After some preliminary tests, we will strip your boiler down, clean out any dust build-up, check the operation of all the safety devices on the boiler, check and if necessary adjust the gas pressure, the final check is carried out using an electronic device called a combustion performance tester. Once we have completed the service on your boiler we will then check and test your whole central heating system, radiators and tanks – even the ones in your loft! (Some heating systems don’t have tanks!)