Frequently Asked Questions

Here is a selection of the most common questions we get asked. We hope you find this page helpful, if you cannot find an answer to your questions then please contact us, we will be more than happy to help.

For your boiler to work safely and economically, all boiler manufacturers recommend that the appliance is serviced each year by a competent person (Gas Safe and/or OFTEC registered, we are both!).

A Gas Safe check the competency of Gas Service Engineers by making sure they have passed both practical and theory exams relating to the installation and maintenance of gas appliances. By law any person working on gas appliances and pipework must be Gas Safe registered.

When your boiler is working to provide you with heat and hot water, it is burning gas inside a precision made device which is dependent on all the flue seals being sound, the air supply and ventilation being adequate, all the boiler safety devices functioning correctly, the correct gas pressure being present, the boiler being clean and all the components being intact. So although your boiler may seem to be working fine – it may in fact not be working in a safe condition.

That is true. But the problem with a gas boiler leaking carbon monoxide is that there is no smell.

After some preliminary tests, we will strip your boiler down, clean out any dust build-up, check the operation of all the safety devices on the boiler, check and if necessary adjust the gas pressure, the final check is carried out using an electronic device called a combustion performance tester. Once we have completed the service on your boiler we will then check and test your whole central heating system, radiators and tanks – even the ones in your loft! (Some heating systems don’t have tanks!)

A From start to finish it takes approx. 1 hour. It depends on what model of boiler you have got. The cost is standard though.
We will not make any mess in your house as dust sheets will be used and we have a vacuum cleaner.
Yes, there is technology available for your total peace of mind and safety. Carbon Monoxide alarms to BS 7860 cost just £30 + VAT including fitting they take approx 15 minutes to install and carry a 5 year guarantee. We can install one of these at the time of your service if you wish for discounted cost to you of £25 + VAT.

Tim Woolley Plumbing
The Orchard
Gallow Lodge
Gallow Farm,
Market Harborough
LE16 7FR

Phone: 07854 435784

Monday 8am–5pm
Tuesday 8am–5pm
Wednesday 8am–5pm
Thursday 8am–5pm
Friday 8am–5pm
Saturday Closed
Sunday Closed

Market Harborough Gas Safe Registered Plumber
Market Harborough OFTEC Registered Plumber

Tim Woolley Plumbing Market Harborough